Patient Information

Patient Info / Forms

Preparing for your first appointment

At Bens Total Wellness Therapy which services New Jersey, NJ , our physical therapy team is committed to finding the root cause of your condition and developing a treatment plan to help you return to a fulfilling and active lifestyle.

Here’s a list of some things you’ll need at your appointment:

  • To enable time to complete your paperwork, arrive 15 minutes early for your first visit.
  • Do you have any questions? Make a list of questions you’d like to ask during your first meeting.
  • Bring all of your documents with you. This includes a photo ID and a copy of your insurance card.
  • Please call our office ahead of time to verify your insurance benefits at 732-853-4560.
  • Prepare to talk about your medical history, previous treatments, current medications, and other relevant details.
  • Make a list of things the therapist should be aware of:
    • Describe any symptoms or limitations you have been dealing with
    • What activities, positions or movements make you worse (and better)?
    • How long have you been working on this specific problem?
    • Have you ever had similar problems?

Direct Access

Did You Know You Can See a Physical Therapist Without a Referral

It may surprise you to learn that you can go directly to your physical therapist when dealing with pain or an injury. It doesn’t matter if you’re dealing with an old or new problem. In all 50 states, you can schedule a visit with one of our therapists to get help sooner than later.

In the medical community, Direct Access is the ability to see a physical therapist when you want to without getting permission from your physician or medical practitioner.

Physical therapists routinely assess and treat patients without a physician’s recommendation. You can call 732-853-4560 directly at Bens Total Wellness Therapy in New Jersey, NJ , and we’ll schedule your appointment today! Direct Access eliminates wasting your time for the appointment to see a doctor, then the delays in getting a referral to physical therapy and waiting for an appointment to see the therapist.

Another benefit of going directly to our physical therapists is the cost savings. Beyond the cost of copayments to see your physician or being sent to a specialist paying another copay, and finally getting sent to physical therapy, you can save money and see our team directly.

Direct Access is all about having the freedom to make your own decisions without being bound by outdated rules. It allows you to be in charge of your healthcare so you can focus on your recovery instead of waiting for another appointment to get you the help you need today!

If you have questions about Direct Access or would like to schedule an appointment with a physical therapist, contact Bens Total Wellness Therapy in New Jersey, NJ now!

Payment Option

Does Medicare cover you? For your convenience, Medicare is one of our in-network providers.

Please call our office at 732-853-4560 to confirm other insurance plans.

We also offer a private pay plan if you do not have health insurance or have exhausted your benefits.

Request an appointment today for additional information about our service rates and payment options!

Prioritizing Patient Needs: Cash-Based Physical Therapy at Bens Total Wellness Therapy

Cash-based physical therapy is a model of service in which physical therapists accept direct payment from patients instead of relying on insurance reimbursement.

At Bens Total Wellness Therapy, we have implemented this model for the following reasons:

  • Improved Patient-Therapist Relationship: By eliminating the insurance company arbitrarily stopping your rehabilitation or making the process unnecessarily complicated, the therapist and patient can focus on what matters most, your results!
  • Control Over Services: It allows physical therapists to determine the type and frequency of treatment based on patient needs rather than what an insurance company is willing to cover. It gives the therapist more freedom to provide the best possible care.
  • Simpler Billing: The billing process is greatly simplified without insurance companies in the mix. Therapists can spend less time dealing with paperwork, claims submissions, and follow-ups and more time helping you get the results you deserve!
  • Price Transparency: In a cash-based model, patients know upfront the cost of their treatment. This can lead to fewer surprises and better financial planning for patients.
  • Lower Overall Costs: Because treatment costs aren’t inflated to meet insurance reimbursement rates, the actual cost of services is often lower in a cash-based model. Research has shown that cash-based physical therapy typically requires fewer visits than traditional insurance-based models, resulting in less cost to the patient.

Patient Testimonials

Refer a Friend

Is it possible for Bens Total Wellness Therapy in or near New Jersey, NJ to help someone you know?

Please share your experience with anybody who might benefit from physical therapy’s pain-relieving effects and recommend them to us today!

We wish to help as many people as possible in or near New Jersey, NJ find pain relief and improve mobility.


Can I Continue Seeing a Therapist Even When I Feel Better?


Once you have finished your therapy sessions, you can continue to see your physical therapist. There are several different ways to do this, for example:

  • Your therapist will see you review and progress your at-home therapy program.
  • You can schedule a re-evaluation after a month to ensure you are still doing well and modify your home program as needed.
  • You can arrange to see your therapist regularly (i.e., every six months) for a consultation to assess your progress, ensure you are not regressing, and deal with anything new that may have started.

We can also arrange to meet you at your gym to work with you on determining what equipment and exercises would benefit your continued recovery.

Can I Benefit From PT Treatments?

You certainly can!

Physical therapists are highly skilled at assessing the whole person. This means we look to identify all the factors related to your condition. We understand the interconnectedness of the body and how a problem in one area may be the symptom pointing to the source of the problem in an entirely different location.

We are also skilled at identifying whether or not you are dealing with “a” problem or multiple issues impacting you and your function.

Everyone can benefit from physical therapy, but that doesn’t necessarily mean physical therapy alone is all you need. We believe in collaborating with other healthcare professionals and working with you while working with another practitioner to help you get the results you deserve.

We can discuss your options and help you decide if physical therapy is right for you. Contact us today to learn how PT can help you and make an appointment with one of our dedicated staff members.

Can I go to any mobile physical therapy practice?

According to "The Patient's Bill of Rights" law, you can decide what mobile physical therapy practice you choose for your care.

Although many physicians recommend a mobile physical therapy practice they may prefer, you are under no obligation to go to that clinic. No medical practitioner, insurance company, or other entity can insist you attend a mobile physical therapy practice. The choice is yours to make!

Your basic patient rights include these:

  • The right to information about quality: You can look up information about medical practitioners' credentials, statistics regarding hospitals and clinics, and what your health plan covers in easy-to-understand language.
  • The right to choose a healthcare provider: Besides your primary healthcare provider, this also covers specialists, including physical therapists.
  • The right to emergency services: You can't be denied treatment in an emergency.
  • The right to make decisions: It's up to you to decide which course of treatment you want to follow.
  • The right to respect: You must be treated with respect regardless of sex, age, race, national origin, sexual orientation, or disability.
  • The right to confidentiality: Your health information is private and cannot be released without your consent.
  • The right to complain: All providers (insurance, physicians, clinics, hospitals, etc.) must have a grievance procedure.

All fifty states and the District of Columbia have made a ruling enabling patients "Direct Access" to physical therapy services and programs. You can contact a physical therapist without a physician's prescription or referral.

Call Bens Total Wellness Therapy at 732-853-4560 today if you have any questions!

Can My Physical Therapist Diagnose Me?

Yes and no!

This may be a bit confusing, but in most cases, the word “diagnosis” is exclusively for a physician. Although not everyone in healthcare knows this, for legal reasons, an official diagnosis comes from a physician.

That being said, physical therapists are often used to confirm or deny a diagnosis. As the physical therapy profession has grown, so has the respect and responsibility within the healthcare systems. So, technically speaking, a physical therapist will conduct an “assessment” of your situation to clarify your specific situation, and physical therapists are particularly skilled at getting to the root “cause” of your condition.

When you come for your initial session at Bens Total Wellness Therapy, your physical therapist will do a thorough evaluation that consists of a detailed history and a comprehensive physical examination. This first assessment establishes the severity of your injury or illness. It also helps establish the source of your symptoms and the factors contributing to your condition.

Physical therapists routinely collaborate with physicians to provide confirmation or potential contradictions to a diagnosis to ensure that your diagnosis is correct and your treatment plan is appropriate.